.primary{white-space:nowrap}.intro{margin-bottom:27px}.repair-filter{display:flex;align-items:center;gap:25px;border-bottom:1px solid var(--line);margin-bottom:24px}.repair-filter button{border:0;border-bottom:2px solid transparent;background:none;color:var(--muted);font-size:13px;padding:0 0 14px}.repair-filter button.selected{border-color:var(--green);color:var(--green);font-weight:600}.repair-filter .right{margin-left:auto;font-size:11px;color:var(--muted);padding-bottom:14px}.repair-list{display:grid;gap:22px}.repair-card{border:1px solid var(--line);border-radius:16px;background:white;padding:25px 30px}.repair-top{display:flex;align-items:center;gap:21px}.repair-top img{width:82px;height:77px;object-fit:contain}.repair-top h2{margin:3px 0;font-size:23px}.repair-top .case-id{font-size:10px;letter-spacing:1.1px;color:#899285}.repair-top p{font-size:12px}.flag{margin-left:auto;display:inline-flex;gap:7px;align-items:center;font-size:11px;padding:6px 11px;border-radius:6px;background:#f7f0e3;color:#866d3b;white-space:nowrap}.flag:before{content:'';width:5px;height:5px;background:currentColor;border-radius:50%}.progress{display:grid;grid-template-columns:repeat(6,1fr);list-style:none;padding:0;margin:26px 0 24px}.progress li{position:relative;padding:0;text-align:center;color:#99a093;font-size:11px}.progress li:before{content:'';height:2px;background:#e6ebe1;position:absolute;top:14px;left:-50%;width:100%}.progress li:first-child:before{display:none}.progress .dot{position:relative;z-index:1;background:white;border:1px solid #dce3d5;color:#a5ae9e;border-radius:50%;width:29px;height:29px;margin:0 auto 9px;display:grid;place-items:center;font-size:11px}.progress .done .dot{background:#53715a;border-color:#53715a;color:white}.progress .done:before,.progress .current:before{background:#53715a}.progress .current{color:var(--green);font-weight:650}.progress .current .dot{background:#edf3e9;border:2px solid #53715a;color:#53715a;box-shadow:0 0 0 4px #f4f7f0}.next-action{display:flex;justify-content:space-between;align-items:center;gap:24px;background:#f7f7f2;border-radius:10px;padding:18px 20px}.next-action strong{font-size:14px;font-weight:600}.next-action p{font-size:12px;margin-top:4px;max-width:680px;line-height:1.6}.next-action .primary{padding:10px 15px;font-size:12px}.cardfoot{display:flex;justify-content:space-between;margin-top:17px;color:#8b9486;font-size:10px}.cardfoot a{color:#526f4d;font-size:12px}.detail-layout{display:grid;grid-template-columns:minmax(0,1.08fr) minmax(0,1fr);gap:23px;align-items:start}.detail-panel,.chat{background:white;border:1px solid var(--line);border-radius:16px;overflow:hidden}.detail-panel{padding:25px}.detail-panel .repair-top{gap:13px}.detail-panel .repair-top h2{font-size:22px}.detail-panel .repair-top img{width:75px}.detail-panel .progress{margin:28px -9px 30px}.detail-panel .progress li{font-size:10px}.detail-status{padding:17px 18px;background:#f5f6ef;border-radius:10px;margin-bottom:23px}.detail-status strong{font-size:14px}.detail-status p{font-size:12px;margin-top:5px;line-height:1.7}.section-label{font-size:11px;letter-spacing:1.2px;color:#7c8974;text-transform:uppercase;margin-bottom:14px}.history{padding:0;list-style:none;margin:0}.history li{border-left:1px solid #dce5d5;position:relative;padding:0 0 23px 20px;margin-left:5px}.history li:before{content:'';width:7px;height:7px;background:#d3dfc9;border:3px solid white;border-radius:50%;position:absolute;left:-7px;top:3px}.history strong{display:block;font-size:12px;font-weight:550}.history time{font-size:10px;color:#929b8a}.history p{font-size:12px;margin-top:4px}.chat-head{padding:24px 25px 18px;border-bottom:1px solid #edf0e8;display:flex;justify-content:space-between;align-items:center}.chat-head h2{font-size:20px;margin:0}.chat-head p{font-size:11px;margin-top:4px}.team-avatar{height:38px;width:38px;display:grid;place-items:center;background:#ebf1e6;color:#62785a;border-radius:11px;font-size:12px}.chat-body{padding:23px 25px;max-height:470px;overflow:auto;min-height:250px}.day{text-align:center;color:#99a18f;font-size:10px;margin-bottom:20px}.message{max-width:94%;margin-bottom:20px}.message .author{font-size:10px;color:#7b8972;display:block;margin-bottom:6px}.message p{font-size:13px;line-height:1.7;color:#43533c;background:#eff4ea;padding:14px 16px;border-radius:0 11px 11px 11px;white-space:pre-wrap}.message.customer{margin-left:auto}.message.customer p{background:#f3f4f0;border-radius:11px 0 11px 11px}.message.customer .author{text-align:right}.composer{padding:18px 25px;border-top:1px solid var(--line)}.composer label{font-size:11px;color:#809174}.composer textarea{font:13px/1.6 'Segoe UI',Arial,sans-serif;border:1px solid #dce3d6;border-radius:9px;resize:vertical;min-height:83px;width:100%;padding:12px;margin-top:7px;color:var(--ink)}.compose-actions{display:flex;justify-content:space-between;align-items:center;margin-top:10px;gap:12px}.compose-actions .primary{font-size:12px;padding:10px 16px}.compose-actions span{font-size:10px;color:#9aa28f}.offer{border:1px solid #dbe4d3;border-radius:11px;overflow:hidden;margin:23px 0}.offer-head{padding:18px;background:#f0f4ea}.offer-head strong{font-size:16px;display:block}.offer-head small{font-size:10px;color:#839077}.offer-body{padding:4px 18px 17px}.offer-row{display:flex;justify-content:space-between;gap:15px;padding:13px 0;border-bottom:1px solid #edf0e8;font-size:12px;color:#6f7e65}.offer-row strong{color:#364d2c;font-weight:550;white-space:nowrap}.offer-total{font-size:15px;font-weight:600;color:#2c4821}.offer-info{font-size:11px;color:#859279;margin-top:14px}.offer-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:17px}.offer-actions .primary,.offer-actions .secondary{font-size:11px;padding:10px 13px}.confirm{margin-top:13px;background:#f5f7f1;border:1px solid #d7e1ce;padding:15px;border-radius:8px}.confirm p{font-size:12px}.confirm .offer-actions{margin-top:12px}.case-switch{display:flex;gap:9px;margin-bottom:22px}.case-switch a{font-size:12px;background:white;border:1px solid var(--line);padding:9px 13px;border-radius:7px}.case-switch a.current{background:#eaf0e3;border-color:#c7d5bc;color:#4c693e}.detail-title h1{font-size:31px}.detail-title p{font-size:13px}.readonly{font-size:10px;color:#929d87;margin-top:14px}.empty-list{background:white;border:1px solid var(--line);border-radius:12px;padding:30px}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0)}@media(max-width:950px){.detail-layout{grid-template-columns:1fr}.repair-top{gap:12px}.repair-top h2{font-size:20px}.next-action p{max-width:450px}}@media(max-width:620px){.repair-card{padding:19px 16px}.repair-top{flex-wrap:wrap}.repair-top img{width:55px;height:55px}.repair-top h2{font-size:19px}.flag{margin-left:67px;margin-top:0}.next-action{flex-direction:column;align-items:stretch;gap:15px;padding:16px}.progress li{font-size:9px}.progress{margin-top:22px}.repair-filter{gap:18px}.repair-filter .right{display:none}.repair-filter button{font-size:12px}.cardfoot{gap:10px}.detail-title h1{font-size:27px}.case-switch{flex-wrap:wrap}.detail-panel{padding:20px}.chat-head,.chat-body,.composer{padding-left:20px;padding-right:20px}.detail-layout{gap:20px}.compose-actions span{max-width:130px}}

.message:not(.customer) p{background:#edf2f7;color:#344e60}.message.customer p{background:#eff4ea}

:focus-visible{outline:3px solid #658bb0;outline-offset:3px}button:disabled{cursor:not-allowed;opacity:.55}textarea{resize:vertical}@media(max-width:680px){header nav{flex-wrap:wrap;gap:12px}header{height:auto;min-height:78px}#sessionBar{flex-wrap:wrap;padding:8px 16px!important}}@media print{#portalUpdate,#sessionBar{display:none!important}}

.detail-panel>p{margin:14px 0;line-height:1.6}.detail-panel>.primary,.detail-panel>.secondary{display:inline-flex;margin:10px 0}.detail-panel h2{margin-bottom:14px}dialog{max-width:520px;border:1px solid #dfe5dc;border-radius:14px;padding:28px}dialog::backdrop{background:#152c2466}